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Terms of Service

Effective July 24, 2026

1. Acceptance of these terms

These Terms of Service ("Terms") govern your access to and use of the website and the training and consulting services (together, the "Services") provided by Engagement Through Education ("ETE," "we," "us," or "our"). By accessing this website, requesting a service, or enrolling in training, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

2. The Services

ETE provides education, training, and consulting for assisted living and senior-care communities and their staff, including in-person and online courses. Certain training, course delivery, and completion tracking are provided through our separate learning application. Descriptions of Services on this website are for general information and may be updated at any time.

3. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Services. If you create an account or are enrolled by your employer, you are responsible for keeping your login credentials confidential and for all activity under your account. Notify us promptly of any unauthorized use.

4. Training, certificates, and compliance

Our training is designed to support compliance with applicable state requirements for caregiver and assisted living training. You remain responsible for confirming that any training satisfies your specific regulatory obligations. Certificates of completion reflect participation in and completion of a given course and are not a guarantee of licensure, certification by any government body, or any particular outcome.

5. Payment and refunds

Fees for Services are described at the point of enrollment or in a written agreement. Unless a separate agreement states otherwise, fees are due when you register. Refund eligibility, if any, will be described at the point of purchase. Event and conference tickets may be subject to separate, non-refundable terms stated on the applicable registration page.

6. Acceptable use

You agree not to:

7. Intellectual property

All course content, materials, text, graphics, logos, and the compilation thereof are owned by ETE or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the materials solely for your own training. No other rights are granted.

8. Third-party links and services

The Services may link to third-party websites or applications, including our separate learning application. We are not responsible for the content, policies, or practices of any third party. Your use of a third-party service is governed by that party's terms.

9. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that any specific result or compliance outcome will be achieved.

10. Limitation of liability

To the fullest extent permitted by law, ETE and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or data, arising out of or relating to your use of the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid to ETE for the Services giving rise to the claim in the twelve months before the claim.

11. Indemnification

You agree to indemnify and hold harmless ETE from any claims, damages, liabilities, and expenses arising out of your misuse of the Services or your violation of these Terms.

12. Governing law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction of the state and federal courts located in Texas for any dispute that is not subject to arbitration or small-claims resolution.

13. Changes to these terms

We may update these Terms from time to time. The "Effective" date above shows when they were last revised. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms? Get in touch.

This document is a general template provided for convenience and is not legal advice. Have qualified counsel review it before relying on it.